All orders are subject to availability. If you have an inquiry regarding the status of your order and/or product availability please contact us at firstname.lastname@example.org.
In some instances, your order may be canceled due to the event that we are unable to obtain authorization for payment, the item ordered is out of stock, or the item does not satisfy our quality control standards and is withdrawn.
Our products are packed in a jewelry box with a ribbon, or a Joomi Lim pouch. If the item is a gift purchase you have the option to include a personal message during checkout. This message will be printed on a Joomi Lim Postal Card and included in the package.
Prices shown on the site are in US dollars and are exclusive of taxes.
Joomilim.com offers seasonal sales bi-annually. To receive notifications for our sales and other Joomi Lim news, please subscribe to our newletter. Joomilim.com is happy to offer a sale price adjustment on items purchased up to seven days prior to the commencement date of a sale. Please be aware that the exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. All approved sale price adjustments will be credited to you in the form of a store credit by coupon, which will be valid for 12 months.
REDEEMING A PROMOTIONAL CODE
Occasionally we run offers using promotional codes. When placing your order, simply follow these three steps to redeem your discount. Type in the code in the promotional code box on the payment page and click “REDEEM”. Check that your discount has been applied under the order summary on the payment page and then click “Continue”.
No additional fees are imposed on Gift Cards and expire 1 year from date of purchase. Gift Cards can be used for all products on joomilim.com and need to be used in its entirety during a single shopping visit. Gift Cards are non-transferrable, and may not be returned or redeemed for cash. Any remaining balances exceeding the value of your Gift Card must be paid by credit or debit card via stripe.com – (see Payment Methods). If you wish to return items purchased with a gift card, the amount will be credited by store credit to be used on our e-shop. E-Gift Cards will be e-mailed to the buyer once the order and payment has been processed. The buyer is responsible for giving it to the intended recipient at his or her own discretion. Joomilim.com is not liable for delivery of a virtual Gift Card to an incorrect/non-existent email address. Joomilim.com is not responsible for Gift Cards that are lost, stolen, destroyed, or used without permission. Promotional codes/discounts cannot be applied to the purchase of Gift Cards. However, promotional codes/discounts may be combined with a Gift Card when redeemed for product purchase. Items bought with gift cards are subject to sales tax and shipping fees, however the gift cards themselves are not.
We accept Visa, Master Card, American Express, and Discovery as forms of payment. Customers will be charged as soon as their order is submitted on Joomilim.com
All transactions on this website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment.
Ownership of copyrights
The contents of this site remain property of JoomiNYC, LLC. You may not reproduce, publish, distribute, display, or exploit in any way.